Terms & Conditions
Effective Date: September 8, 2026 Last Updated: September 8, 2026
These Terms & Conditions ("Terms") govern your access to and use of the Chicago Renovation Studio website (chicagorenovationstudio.com) and your engagement with Chicago Renovation Studio ("CRS," "we," "us," or "our") for general contracting and residential remodeling services
1. Acceptance of Terms
By accessing our website, submitting an inquiry, or engaging CRS for services, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree, please do not use our website or services.
2. Eligibility
You must be at least 18 years old and have the legal authority to enter into a contract (including, where applicable, authority over the property being discussed) to request or engage our services.
3. Description of Services
CRS provides general contracting and residential remodeling services in Chicago and the surrounding near north/west suburbs, including kitchen and bathroom remodels, and related home services such as painting, flooring, plumbing, electrical, windows, doors, trim, drywall, and landscaping. Specific project scope, pricing, and timelines are governed by the separate written contract or estimate you sign with us for that project — these Terms govern your use of our website and general communications, not the terms of any individual project contract.
4. Account and Communication
If you contact us through our website, phone, text, or connected messaging channels (including channels routed through our AI-assisted intake system), you agree to provide accurate and current contact information so we can respond to your inquiry. Initial responses to inquiries may be drafted or sent with the assistance of AI-based tools operated by our staff; a member of our team reviews and is responsible for all communications involving project scope, pricing, or contractual commitments.
5. Third-Party Services (Google and Intuit QuickBooks)
5.1 Internal Use Only
CRS uses Google Workspace and Intuit QuickBooks Online internally to operate our business (see our Privacy Policy, Sections 3–4). You are not required to have, and do not need to connect, your own Google or QuickBooks account to interact with us or use our website.
5.2 No Responsibility for Third-Party Platforms
Where our internal tools rely on Google's or Intuit's platforms, we do not control and are not responsible for the availability, accuracy, or continued functionality of those platforms. If Google or Intuit changes, restricts, or discontinues access to their APIs, this may affect the speed or method of our client communications, though it will not affect our underlying contractual obligations to you on any active project.
5.3 No Affiliation
Our website and services are not affiliated with, endorsed by, sponsored by, or otherwise officially connected to Google LLC or Intuit Inc. "Google," "Gmail," and "Google Workspace" are trademarks of Google LLC. "QuickBooks" and "Intuit" are trademarks of Intuit Inc. All trademarks referenced are the property of their respective owners and are used here solely to describe interoperability.
6. Acceptable Use
When using our website or communicating with us, you agree not to:
Provide false or misleading information in an inquiry or request;
Attempt to gain unauthorized access to our systems, accounts, or connected platforms;
Use our website or communication channels for any unlawful purpose;
Interfere with or disrupt our website, servers, or the automation tools we use to operate our business;
Transmit any content you do not have the right to send.
7. Intellectual Property
All content on our website — including text, images, logos, project photos, and branding — is owned by CRS or used under license, and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from our website content without our prior written permission. Photos or descriptions of work performed for a specific client are used only with that client's consent.
8. Fees and Services
Our website does not process payments or sell products directly. Pricing, deposits, billing, and payment terms for any remodeling project are set out exclusively in the individual written contract or estimate for that project, not in these Terms.
9. Not Financial, Accounting, Tax, or Legal Advice
Nothing on our website or in our communications, including any automated content generated by our internal tools, constitutes accounting, tax, legal, or financial advice. Any project cost estimates, financial summaries, or related figures are for general informational purposes only, and you should independently verify all figures relevant to your decision-making and consult qualified professionals as needed.
10. Disclaimers
OUR WEBSITE AND GENERAL COMMUNICATIONS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. THIS DISCLAIMER APPLIES TO THE WEBSITE AND GENERAL INQUIRIES ONLY — WARRANTIES ON ACTUAL CONSTRUCTION WORK ARE GOVERNED SEPARATELY BY YOUR PROJECT CONTRACT AND APPLICABLE ILLINOIS LAW.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CRS AND ITS OWNERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF OUR WEBSITE OR GENERAL COMMUNICATIONS (AS DISTINCT FROM AN ACTIVE PROJECT CONTRACT, WHICH IS GOVERNED BY ITS OWN TERMS). OUR TOTAL LIABILITY ARISING FROM YOUR USE OF THE WEBSITE OR GENERAL COMMUNICATIONS, APART FROM A SIGNED PROJECT CONTRACT, WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100).
12. Indemnification
You agree to indemnify and hold harmless CRS and its owners, employees, and agents from any claims, damages, or expenses (including reasonable attorneys' fees) arising from your misuse of our website or communication channels, or your violation of these Terms.
13. Termination
We may decline to respond to or engage with any inquiry at our discretion. Either party may end pre-contract communications at any time. Termination of an active project contract is governed separately by that contract's own terms.
14. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Illinois, without regard to its conflict-of-laws principles. Any dispute arising out of or relating to these Terms or your use of our website will be brought exclusively in the state or federal courts located in Cook County, Illinois, and you consent to the personal jurisdiction of such courts. (This does not affect any separate dispute-resolution clause in a signed project contract.)
15. Severability
If any provision of these Terms is found unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will remain in effect.
16. Changes to These Terms
We may update these Terms from time to time. The "Last Updated" date above reflects the most recent revision. Continued use of our website after changes take effect constitutes acceptance of the revised Terms.
17. Contact Us
Chicago Renovation Studio 2155 West Belmont Avenue, Suite 1035 Chicago, IL 60618 info@chicagorenovationstudio.com
These Terms & Conditions are a working draft. They have not been reviewed by an attorney. Please confirm the exact legal entity name (Section header note) and have a licensed Illinois attorney review this document — particularly Sections 3, 10, and 11, given that CRS is a licensed general contractor and construction-specific liability and warranty rules may apply beyond what's covered here — before publishing.